Refund Policy

Overview

At DetectiveSEO, we are committed to providing the best digital marketing services to help your clinic thrive. We understand that sometimes things don’t go as planned, and we are here to help ensure your satisfaction with our services. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services.

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• Service Agreement: You must have a valid and active service agreement with DetectiveSEO.
• Timely Request: Refund requests must be made within 30 days of the service delivery date.
• Completion of Initial Contract Period: Refunds will not be issued if the initial contract period agreed upon has not been completed, unless otherwise specified in the service agreement.
• Documented Issues: You must provide detailed documentation of the issues encountered and evidence of the efforts made to resolve them through our support channels.

Non-Refundable Services

The following services are non-refundable:

• Consultation Fees: Fees charged for initial consultations and strategy sessions.
• Completed Services: Services that have been fully delivered and accepted by the client.

Process for Requesting a Refund

To request a refund, please follow these steps:

• Contact Support: Reach out to our support team via email at himel@detectiveseo.net or through our contact form.
• Provide Documentation: Include all relevant details and documentation to support your refund request.
• Review Period: Our team will review your request and respond within 10 business days.

Refund Approval

If your refund request is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to appear on your account will depend on your card issuer’s policies.

Changes to This Policy

DetectiveSEO reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.

For any questions or concerns regarding this policy, please contact us at

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